I have been trying to 2 months, to get my Bluecats up and functioning. We purchased 3, and all 3 are possessing the same issues. Each beacon is still in the (Verifying) Newborn status.
We have configured the beacons. Within the Reveal app, on the beacons page the UPDATE FIRMWARE button and UPDATE SETTINGS button are enabled. When i click them, we get the error above.
Current Firmware uid is null;
Error -1: Peripheral is null Please wait a while and retry.
I've waited minutes, hours, days, and still no successful update
Error: Peripheral is null
We have followed all the online instructions and tutorials, without success in getting the BlueCat beacons connected.
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