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Eddystone to iBeacon

William Wong Apr 26, 2016 12:14AM CDT

Hi I am trying to update the settings from Eddystone to iBeacon through BC reveal but it always come up with 'your beacon settings update failed.'

2 Community Answers

Best Answer
Will Nelson Apr 26, 2016 10:12AM CDT

Hi William,

The beacons you received are configured with our latest firmware so that they provide our latest security and Eddystone support. Unfortunately the BC Reveal app currently published in the App Store does not support the security settings required to update those beacons. I can get you a Beta Test invite to the pre-release of the latest version of BC Reveal for iPhone (Version 5.0) sent to your email so that you can update the beacons to iBeacon or back to Eddystone. Is that okay with you?

Apologies if this was not explained when you received your beacons. The public release of the new version of the BC Reveal app is expected to be submitted within the next week.

Kind regards,
Damien

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Will Nelson Best Answer Apr 26, 2016 10:12AM CDT BlueCats Support Agent
Hi William,

The beacons you received are configured with our latest firmware so that they provide our latest security and Eddystone support. Unfortunately the BC Reveal app currently published in the App Store does not support the security settings required to update those beacons. I can get you a Beta Test invite to the pre-release of the latest version of BC Reveal for iPhone (Version 5.0) sent to your email so that you can update the beacons to iBeacon or back to Eddystone. Is that okay with you?

Apologies if this was not explained when you received your beacons. The public release of the new version of the BC Reveal app is expected to be submitted within the next week.

Kind regards,
Damien
Up 0 rated Down
Will Nelson May 10, 2016 09:49AM CDT BlueCats Support Agent
Hi William,

The new version of BlueCats Reveal for iOS supporting Eddystone configuration is out! You can find it here: https://itunes.apple.com/us/app/bc-reveal/id852676494?mt=8

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