Support Center

  • What is the battery life?

    The battery lifetime of BlueCats' beacons greatly depends on advertisement settings and type of AA battery use...

    Jan 18, 2016 04:43PM CST
  • Do I need to have an app?

    Yes, or in the case of iOS, at least have a Passbook offer. While a device may have BLE capability, this does...

    Jul 29, 2014 03:18PM CDT
  • Are your beacons iBeacons?

    iBeacon refers to a format of BLE advertisement, or transmitted message, not to beacon hardware itself. Any B...

    Jul 29, 2014 03:19PM CDT
  • What Target Speed or Loudness Should I Use?

    BlueCats beacons ship with the following default values unless otherwise requested: AA and Coin Beacons: Targ...

    Sep 20, 2016 02:55PM CDT
  • Add beacons to existing account

    The easiest way to add beacons to an existing account is at purchase through your BlueCats contact or by filli...

    Aug 12, 2016 03:09PM CDT
  • I can't see my beacons

    If you've fed your BlueCats Beacons, but are unable to detect them with BlueCats Reveal, let's cover off a few...

    Jan 18, 2016 03:16PM CST
  • Intro - BlueCats' Beacons as Cats

    Bluetooth Low Energy (BLE) Beacons are electronic devices that announce their presence to the surrounding envi...

    Dec 16, 2015 11:32AM CST
  • Can BlueCats' Beacons be deployed where I live?

    BlueCats beacons are available everywhere! All BlueCats beacons are FCC compliant and our new BC303-A beacons...

    Jul 29, 2014 03:18PM CDT
  • How do beacons know anything?

    In short, they don't. Basic BLE beacons simply advertise an identifier. End User's mobile phone...

    Dec 02, 2014 10:24AM CST
  • Can I find a user's exact location?

    Unlike cell tower triangulation, beacons give location in a different sense. Rather than knowing where your c...

    Jul 29, 2014 03:19PM CDT

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us:
    +1 256 217 4072 (Huntsville)
    +61 2 8912 7700 (Sydney)

support@bluecats.com
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