Support Center

  • Using the Web App

    The BlueCats web app gives you control over your BlueCats network for remote management of beacon settings and...

    Feb 29, 2016 10:43AM CST
  • Changing Beacon Settings

    Note: Changes made to a beacon in the web app must be applied to the beacon via crowd sourced updates or BlueC...

    Mar 03, 2017 03:53AM CST
  • Beacon Mapping

    You can map beacons to floor plans in the web app by selecting a site and pressing the Maps toggle from within...

    Jul 22, 2016 10:13AM CDT
  • Creating a Region

    Region Overview The BlueCats platform manages static advertising values through Regions. Regions define the id...

    May 12, 2016 11:53AM CDT
  • Getting an App Token

    To obtain on app token for a previously created app, navigate to the Apps section of the web app. Press the S...

    Aug 10, 2016 03:20PM CDT
  • Adding a Teammate

    Teammates are other users who have access to a BlueCats team. Teammates can be invited with two different a...

    May 09, 2016 04:25PM CDT
  • How Do I Transfer Beacon Ownership or Management?

    Beacon management and ownership in the BlueCats platform is controlled through Teams. Teams are the highest e...

    Mar 21, 2016 12:53PM CDT
  • Transferring Beacons Between Teams

    To transfer beacons between teams, navigate to the beacons section of the web app and select the beacons you w...

    Mar 21, 2016 01:49PM CDT
  • Creating a New Team

    Beacon management and ownership in the BlueCats platform is controlled through Teams. Teams are the highest e...

    Mar 22, 2016 05:19PM CDT
  • Enable or Disable Eddystone GATT Configuration Service

    Eddystone Ephemeral Identifiers (Eddystone-EID) is a configuration for your beacon which utilises a regularly ...

    Jan 19, 2017 07:20PM CST

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us:
    +1 256 217 4072 (Huntsville)
    +61 2 8912 7700 (Sydney)

support@bluecats.com
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