Support Center

  • Hp officejet printer claim code

    I am having trouble finding my computer claim code. First, I don’t what a claim code looks like or where to fi...

    1 Support Agent Answer 1 Community Answer Apr 03, 2019 06:32AM CDT
  • beacon KC number

    i interesting your company's beacon And I have a willingness to buy it. the beacon introduction has a c...

    1 Support Agent Answer 0 Community Answers Jan 02, 2019 06:47PM CST
  • Unobserved- Beacon health status

    Dear All, What is Unobserved beacon health status and how we can change that to healthy status.

    1 Support Agent Answer 0 Community Answers Nov 19, 2018 11:21PM CST
  • Setup proximity beacons

    I am not seeing my beacons in the Google Beacon Platform Dashboard. I've completed the following steps......

    0 Community Answers Jun 21, 2018 10:11AM CDT
  • Coin Battery Replaced

    I replaced a dead battery in a coin beacon but the beacon is not coming back online with the new battery. Is t...

    1 Support Agent Answer 0 Community Answers May 21, 2018 12:26PM CDT
  • Can’t see my beacon nearby notifications

    Hi all. Setup 2 beacons with nearby notifications. Setup in the blue cats app. The google tools and the google...

    0 Community Answers Apr 24, 2018 08:41PM CDT
  • Are Major / Minor combos shared across the whole Bluecats infrastructu...

    I constantly find that when trying to set a major/minor combination to a fixed entry, I get errors that state ...

    1 Support Agent Answer 0 Community Answers Jan 17, 2018 06:53AM CST
  • remotely manage beacons

    is there a way to manage and update beacons without using the mobile app?

    1 Support Agent Answer 2 Community Answers Nov 15, 2017 05:38AM CST
  • Blue Cat Beacons

    Hi, nice site and good support, well done. My question is does Blue Cat offer any white labeling Beacons an...

    1 Support Agent Answer 0 Community Answers Nov 07, 2017 04:06PM CST
  • changing minor to 6 digit figure

    is there a way to change the minor of a beacon to a 6 digit figure i would like to name a beacon 100- 101 - 10...

    1 Support Agent Answer 0 Community Answers Sep 13, 2017 09:44AM CDT

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