Support Center

Updating Beacon Firmware

Last Updated: Jul 11, 2016 11:55AM CDT
Most BlueCats beacons support Over the Air (OTA) firmware updates and can be updated with the BlueCats Reveal app for iOS.  Note: You must have management access to the beacons you wish to update firmware.
Finding Updatable Beacons
Beacons with available updates are shown in BC Reveal with a blue advertisement (dot) next to the beacon's serial number.
You can also sort beacons by those with available updates after selecting the search icon (in the top right hand corner and pressing the updates sort filter.
Starting the Firmware Update
Select the beacon you wish to update, and select Update Firmware and then select update.
This will being the firmware updating process which may take several minutes.  Keep your screen active to prevent your device from falling asleep as this can cause the update to fail. 

Once the beacon is updated, you will need to apply a settings update to return the beacon to its original settings.

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us:
    +1 256 217 4072 (Huntsville)
    +61 2 8912 7700 (Sydney)

support@bluecats.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete